Technical Support

• System Requirements
• Cookies

System Requirements

The system will support the following browsers and operating systems:

• Windows (except Windows 95 and prior versions)—IE6, IE7, Firefox2
• Mac OS X—Safari2

Flash version 9 is required to view the Magic Shelf on the homepage. If you do not have Flash installed, you will see promotional area instead. Download a free plugin here.

back to top

Cookies

Our Use of Cookies; Third Party Cookies; Web Beacons

Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the Websites and/or kiosks, to track the number of visitors to the Websites and/or kiosks, to determine and analyze visitors' use of the Websites, to store information that you provide such as your preferences, and to store technical information useful for your interactions with the Websites and/or kiosks.

The Websites and kiosks use both session ID cookies and persistent cookies. Session cookies are used to make it easier for you to navigate the site(s). A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Persistent cookies are set to store an encrypted link to your account information, so you don't have to enter it more than once. Persistent cookies also enable Borders to track and target the interests of users to enhance the experience on the site(s).

Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Websites.

You may occasionally get cookies from our business partners (e.g., advertisers, tracking utilities) or other third parties with links on the Websites. Borders has no control over or access to these cookies. The use of advertising cookies sent by third-party servers is standard in the Internet industry. For the sake of clarity, this Privacy Policy covers the use of cookies by Borders Websites and private-label subdomains delivered by Borders only and does not cover the use of cookies by any advertisers.

Our Websites and/or kiosks also may contain electronic images known as web beacons—sometimes called single-pixel gifs—that allow us to count the number of users who have visited those pages. We may include web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon.

back to top